Service Agreement

Variety NSW/ACT Credit/Debit Card Authorisation Service Agreement 

Variety NSW/ACT, Locked Bag 2468, St Leonards NSW 1590 (02) 9819 1031 

This is your Credit/Debit Card Authorisation (CC Authorisation) Service Agreement with Variety NSW/ACT ABN 38 003 354 934.  

The CC Authorisation Service Agreement contains the terms and conditions by which you authorise Variety NSW/ACT to debit money from your nominated credit/debit card account and the obligations of Variety NSW/ACT and you under the agreement. You should read through the Service Agreement carefully to ensure you understand these terms and conditions before signing the CC Authorisation. 

By either signing the Credit/Debit Card Authority, signing up for monthly credit/debit card debits online or giving a verbal agreement over the phone, you authorise Variety NSW/ACT to arrange for funds to be debited directly from your nominated credit/debit card account in accordance with the agreement. 

Please keep this agreement for future reference. 

Credit/Debit Card Service Agreement 

Our commitment to you: 

  1. Variety NSW/ACT will not change the amount or frequency of drawing arrangements without your prior approval. 
  1. Variety NSW/ACT will advise you with 14 days advance notice of any changes to the Credit/Debit Card Authorisation or drawing arrangements. 
  1. Variety NSW/ACT will debit your nominated credit/debit card account on the designated debit day which has been agreed upon between you and Variety NSW/ACT. If the debit day happens to fall on a public holiday, Variety NSW/ACT will debit your account on the next business day after that date. If payment is not processed, Variety NSW/ACT will re-attempt on the second and third business day. After the third unsuccessful attempt, Variety NSW/ACT will contact you to confirm your credit/debit card arrangements. 
  1. Variety NSW/ACT will not disclose your details except where necessary to Variety NSW/ACT’s financial institution and for the purposes of conducting credit/debit card debits with your financial institution. Variety NSW/ACT will keep the information in your CC Authorisation or verbal request confidential, except: (a) to the extent specifically required by law; or (b) for the purposes of this agreement (including disclosing information in connection with any query or claim). 

Your commitment to us: 

  1. It is your responsibility to ensure that there are sufficient funds in your nominated account each month. It is your responsibility to have sufficient funds available in your nominated account to meet each drawing on the debit day. If there are insufficient funds you may incur a fee and/or interest by your financial institution. This fee is not the responsibility of Variety NSW/ACT. 
  1. You will advise Variety NSW/ACT if the nominated drawing account is transferred, closed or any of the account details change, e.g. expiry date, account name, etc. 
  1. Ensure that all account holders on the nominated financial institution drawing account are aware of this acceptance of Authorisation. 
  1. Ensure the contact details in your order are true and authorised to make this commitment. 

This Agreement will remain in force until you advise Variety NSW/ACT that you wish to cancel your Authorisation. 

For all matters relating to your Credit/Debit Card Authority, including cancellation, alteration or suspension of drawing arrangements or to stop or defer a payment, please contact Variety NSW/ACT by email, [email protected], or call 02 9819 1031 in order to arrange alternative options. 

Your rights:
You should contact Variety NSW/ACT if you wish to alter the drawing arrangements. This includes but is not limited to; 

  • Stopping, postponing, suspending or rescheduling an individual payment or drawing 
  • Altering the CC Authorisation 
  • Cancelling the CC Authorisation 

Where you consider that a payment or drawing has been initiated incorrectly, you should firstly contact Variety NSW/ACT by email, [email protected], or call 02 9819 1031. Variety NSW/ACT will respond within 7 days of receiving your notification. Variety NSW/ACT has formal procedures for dealing with any complaint. 

Unless you disclose otherwise, you consent to Variety NSW/ACT using your non-sensitive personal information (e.g. name, address, phone number, email address, other contact details but excludes your bank account details) for future promotional and marketing activities including sending you newsletters and other information that Variety NSW/ACT believes may be of interest to you. 

To access, update or correct any information, contact Variety NSW/ACT at their details nominated above. Variety NSW/ACT collects your personal information with regard to offering our programs and services to you. Information collected about you remains private and confidential. For more information about our Privacy Policy, please visit 


Variety NSW/ACT means Variety – the Children’s Charity (NSW/ACT) ABN 38 003 354 934. 

Account means the account held at your financial institution from which we are authorised to arrange for funds to be debited. 

Business day means a day other than Saturday, Sunday or a public holiday listed in NSW or the ACT. 

Debit day means the day of drawing or payment due by you from your nominated bank account to Variety NSW/ACT. 

Credit/Debit Card Authorisation means the authorisation for credit/debit card debits between Variety NSW/ACT and you. 

Us or we means Variety NSW/ACT, (the debit user) you have authorised by signing a CC Authorisation or by making a verbal agreement to do so in person or over the phone. 

You means the customer who signed the CC Authorisation or made a verbal agreement in person or over the phone. 

Your financial institution means the financial institution nominated by you at which the drawing account is maintained.